Frequently Asked Questions
Here are a few questions that crop up the most often.
General Questions
Is PriceTapestryTemplates.com anything to do with PriceTapestry.com?
No. There is no relationship between the company behind Price Tapestry (IAAI Software) and the company behind PriceTapestryTemplates.com (DBFCS). DBFCS has been granted permission to distribute templates for Price Tapestry by IAAI Software.
If I buy a template from you, is Price Tapestry included?
No. My templates are only compatible with Price Tapestry and you will need a licence to use and download Price Tapestry. Visit www.pricetapestry.com to buy Price Tapestry, then come back here to buy templates for it.
Are you using Price Tapestry on this website right now?
As I are the only seller of my templates, there is no need for a price comparison! This website is built using 100% custom written code care of myself. I coded the website, the download script and the template used.
If the Price Tapestry is upgraded, will my template still work?
I update my templates periodically to ensure they work as expected with the most recent version of Price Tapestry.
Purchasing Questions
Can I try a demo of the templates?
I'm afraid I don't have a live demo area. All the screenshots featured on the site are unedited and are taken from a real site using the templates. This means they are accurate representations.
Are the templates XHTML and CSS valid?
The templates impact very slightly on the existing Price Tapestry code but all of it is XHTML compliant to the level Price Tapestry is. The CSS is all valid.
Do you offer CSS-only (i.e. tableless) templates?
Firstly, it is not advised that Price Tapestry is tableless. Tables (in terms of website design) are intended for displaying data such as the price comparison and reviews sections within Price Tapestry. Where possible, all other tables have been removed as these are deemed unneccessary and similar effects can be produced via CSS. The benefit of using CSS is that one change made to the stylesheet rolls out across your entire Price Tapestry site instantly, which could be a few pages to millions of webpages.
I live outside of the United Kingdom. Can I buy a template from you?
I use Google Checkout and PayPal to accept credit and debit card sales from countries they serve. I have had sales from all over the world from just down the road right round to Australia, The United States of America, Asia and Africa. These are only a sample of sales. We have hundreds of satisfied customers around the globe.
If you want to know whether you can use either payment system in your country, click here for a list of accepted countries.
Remember, you don't need an account with either payment processor. You can set one up once you have paid for your template if you wish.. Please refer to Google Checkout and/or PayPal for information about this.
I haven't received my template dowload link yet. When should I expect it?
I manually approve each order. I generally approve most orders between 9am and 5pm GMT, Monday to Friday. Weekend orders are generally processed on the following Monday. My average time to prcess orders is 5 hours.
The date and time of when you should expect your template download link is displayed on the purchase page.
If in doubt, please contact me rather than posting your question on public forums.
Do you update templates from time to time?
I do upgrade the templates to factor in new changes made to the Price Tapestry script or to modernise the templates. These changes may include re-releasing templates using a wider screen resolution. If you have previously bought a template and notice a change you would like, just get in touch and I'll get you the updated version sent over to you at no additional charge.
Customisation Questions
Can I edit the template?
Sure. You may want to change bits and bobs to make it more personal to you. I offer guidance on what to do in our customisation forum. Just remember not to resell the template afterwards.
Can you edit the template for me?
For a small fee payable when you order a template, you can ask me to add your logo and change the colours of the template to suit your needs.
If you are after more customisations, you would be better off using the SiteMatch service that I offer rather than buying a ready made template and trying to customising it.
Can you explain sidebar.php, blurb.php and adsense.php?
Sidebar.php doesn't appear in all templates. In the ones it does, this lets you add text and menu options to the sidebar in that template. Blurb.php appears in every template and allows you to write a few paragraphs about your website. This will appear only on the home page of the template. Adsense.php is designed so you can add Google AdSense to your site or a banner. This appears on every page of your site.
Installation Questions
I know nothing about computers. Are your templates easy to install?
If you can install Price Tapestry, you can install our templates. Once you have extracted the files after downloading the template, all you have to do is upload them to your Price Tapestry installation folder on your web server. Our templates require no setting up or editing. They are ready to use right away. The installation guide can be found here.
Can you install a template for me?
I could but it's probably more hassle than it's worth. You'd need to set up a temporary FTP username and password. In the time it takes you to do that, you could have uploaded the template.
Template installation is subject to additional terms and conditions as well as a small fee.
Legal Questions
I have 100 websites running Price Tapestry. Can I use your template on multiple websites?
As with Price Tapestry, you can use the template on any number of websites you own. You are not allowed to transfer the template if you sell the website and I would require the new owner to purchase a new licence. Essentially, each licence covers a person not an individual website.
Can I resell your templates?
Quite simply, no. Our templates are only for sale via www.pricetapestrytemplates.com.
What Next?
You haven't answered my question. What now?
If your question has not been answered here, please check out the Guides section as well as the Technical Support section where you will find all the answers to every question we've ever been asked!
if you need any more help, feel free to contact me.
